Assess difficulties in a more neutral way?
Strengthen relationships with team members by working through challenging situations?
Hold their team members accountable?
Stop avoiding difficult conversations and allowing them fester?
Recognize that conflict can actually be positive?
Open the lines of communication to prevent challenges from turning into arguments?
Address emotionally charged employees rather than getting defensive?
Having Difficult Conversations is an experience-based virtual program to help managers and leaders effectively address difficult conversations that could potentially destroy workplace relationships and cause team members to become disgruntled and dissatisfied with their jobs.
Training: This half-day learning dash incorporates bite-sized interactive self-study assignments, completed at the learner's convenience over 5 days, including a culminating 90-minute live virtual training on the last day. This program can be delivered in the "flow of work" via Microsoft Teams.
Filled with fresh curated content, assessments, models and action planning tools, Having Difficult Conversations is designed to provide your leaders with the tools and techniques to become more competent with having difficult conversations.
Delivered on our gamified Learning Experience Platform, this learning experience includes social community interaction each day with a live virtual 90-minute training on the last day of the program.
Having Difficult Conversations equips your managers and leaders to:
Stop avoiding difficult conversations
More effectively assess difficult situations
Create stronger bonds between team members
Pave the way for improved communication
Recognize that conflict can push teams to be more innovative
Grow relationships to a new level of openness, honesty and understanding
Improve team performance and business results
Program Dates: To be determined by your organization
Time Requirement: Roughly one half day of bite-sized interactive, virtual self-study work including a 90-minute live facilitated virtual session, all completed over the course of 5 days, scheduled at your convenience.
Per person cost: $249
Learn More: Contact Diane Kubal, email@example.com or call 630-548-4000
90-minute live virtual group training session
DISC Professional Style Assessment*
DISC & Thomas-Kilmann Conflict models and job aid tools
How to Read and Support Others' DISC Styles job aid
Communicating and Collaborating with DISC Styles job aid
Managing with DISC job aid
Gamified Learning Experience
Social community interaction
Pre and post program measurement data to demonstrate impact
Post training assignments and reflection
Level 3 evaluation measurement after three months
Fresh curated self-study content including videos, self-assessments, exercises, reflection questions, worksheets and more!
Experience-based virtual learning approach based on best practices to engage and motivate leaders
Coaching tip sheet for the leader's manager for follow up support and reinforcement
Platform integrated in the flow of work via Microsoft Teams
Optional follow-up reinforcement session or written 1:1 coaching feedback (additional fee)
*Learn more about DISC Professional Styles: http://discprofessionalstyles.com
How the Thomas Kilmann framework intersects with DISC is very interesting and applicable. It offers a new way of helping people to understand how they approach conflict.
Now that I've completed this program I will better identify when to use the different modes in the Kilmann model, which will help us move forward with changes needed to improve our business.
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